Payment

We accept HENG SENG BANK transfer only

Delivery and Shipping

Local Buyers: ( by post / face trade )

Please transfer the totally amount within 3 days after confirmed the order. And will get a delivery mail from our shop. 

International Shoppers: 
Please note that your package will be shipped without any extras (tracking info, fast shipping, ect..)

Overseas Buyers:  
Buyers are responsible for any taxes, fees, duties or other charges which may be imposed by your post office or other government agency in your country. Any such charges are NOT included in the purchase price or shipping charge. Paper items are sent via lettermail/airmail which does not require a customs sticker. If in doubt, please check with your own post office before order. Thank you!  

Petto Niwa is not responsible for items lost or damaged in the mail.

Refunds and Exchanges

Sorry, we do not take returns. We describe to the best of ability how the item looks etc...

As long as the item is not damaged and not misrepresented we do not take returns.